FAQ

Most FAQ

An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your account. ... Read more
Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them. ... Read more
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here. ... Read more
Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it. ... Read more
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders. ... Read more
Visit My Orders to check the status of your replacement.In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details. ... Read more
No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy. ... Read more
You could see different prices for the same product, as it could be listed by many Sellers. ... Read more
Yes, it's necessary to log into your Zilliors account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.You'll have access to a personalized shopping experience including recommendations and quicker check-out. ... Read more